Facebook is facing a major allegation regarding the age of the users. As per the news of Channel 4 in the UK, a journalist from Ireland went undercover to CPL Resources, the company which is responsible for content moderation.
During the training period, the man was asked to ignore the users who appeared under 13 years. The CPL trainer told that; “We have to have an admission that the person is underage. If not, we just like pretend that we are blind and that we don’t know what underage looks like.”
In response to this matter, Facebook recently published a blog expressing their displeasure with the service of CPL who had failed to meet their standards.
The social media platform told the media;
“We do not allow people under 13 to have a Facebook account. If someone is reported to us as being under 13, the reviewer will look at the content on their profile (text and photos) to try to ascertain their age. If they believe the person is under 13, the account will be put on a hold and the person will not be able to use Facebook until they provide proof of their age. Since the (Channel 4] program, we have been working to update the guidance for reviewers to put a hold on any account they encounter if they have a strong indication it is underage, even if the report was for something else.”
Facebook is now gearing up to detect and remove the users who are underage.